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Dispatcher/Reservationist, Full-time

The job of a Reservationist is to assist in the daily operations of Dispatch by providing quality customer service for BTD. Answer incoming calls and schedule advance and same-day customer trip requests for the entire service area. Route calls to the appropriate party if the call is not for the Call Center.  Maintain MDT/cellular communication with vehicle operators concerning customers, i.e. cancellations, no shows, pick-ups, etc.