FRONT OFFICE MANAGER

Front Office Manager –Bryan, Texas

Join a Firm Where Your Work Truly Matters
We’re looking for a Front Office Manager to join our growing, close-knit accounting firm. If you're someone who thrives on variety, values integrity, communicates with clarity, and wants to make a meaningful impact—both with clients and within your team — you’ll feel right at home here.

At our firm, we pride ourselves on being more than just accountants — we’re trusted advisors and partners to our clients. We foster a culture that balances excellence with flexibility, professional growth with personal wellbeing, and high standards with a down-to-earth, family-friendly environment.

As a Front Office Manager, you’ll play a key role in managing front desk operations, client interactions, and administrative tasks. This role requires someone who is well-spoken, organized, and able to multitask in a fast-paced environment, especially during tax season. The ideal candidate will be coachable, proactive, and skilled in handling client concerns with a calm and solution-oriented approach. This position reports directly to the Firm Administrator.

Get to Know Us
Want a glimpse into what it’s like to work here? Check us out on Facebook and Instagram (@brewer.eyeington.patout), or visit our website at bepcocpa.com. You’ll see a firm that values relationships, celebrates achievements, and creates space for both meaningful work and a healthy work-life balance.

• Greet clients warmly and create a welcoming office environment.
• Answer and direct phone calls professionally and efficiently.
• Manage the intake and organization of tax documents from clients.
• Schedule client appointments and coordinate with staff using Microsoft Outlook Calendar.
• Utilize Microsoft Teams for internal communication.
• Deliver completed tax returns and present invoices for payment.
• Post payments and deposits, assist with accounts receivable.
• Assist with administrative tasks, such as scanning, filing, and data entry.
• Handle client concerns and de-escalate situations calmly and professionally.
• Maintain office supplies and ensure the front desk area remains organized.
• Providing timely, responsive service and building strong relationships with clients.
• Managing your assigned workflow, staying organized and proactive in meeting deadlines.

• Professional demeanor: Strong verbal and written communication skills.
• Customer service expertise: Friendly and patient, with the ability to handle difficult situations tactfully.
• Organized & detail-oriented: Ability to manage multiple tasks efficiently.
• Tech-savvy: Proficient in Microsoft Office and Adobe Acrobat, including Outlook (calendar management), Word, Excel, and Teams
• Team player: Willing to take direction, be coachable, and work collaboratively
• The ability to work extended hours during peak seasonal periods
• The ability to perform in a dynamic, deadline-driven environment
• This role may entail local travel between Brewer, Eyeington, Patout & Co., LLP locations

• Prior experience in office administration, reception, or customer service preferred.
• Accounting/Tax industry experience is preferred but not required.

• Competitive salary based on experience
• SIMPLE IRA retirement plan with firm contributions

• Medical, dental, and vision insurance options
• Generous paid time off, sick days, and paid holidays
• Paid bereavement leave
• Supportive work-life balance

• Paid volunteer hours and firm-wide community service activities
• Vibrant, family-friendly office environments in downtown Bryan and Navasota
• Regular firm socials, team-building activities, and a fun, collaborative atmosphere
• Paid Fridays off from October 16 to December 31